Please read the listing details and shop policies carefully before making your purchase. If you have questions regarding processing times, expected arrival dates, or anything else regarding a listing or product - please message me to email@example.com. If you don't see what you are looking for in our shop - let us know. We can create a custom design just for you!
Refunds and Exchanges for personalized items
Due to the custom nature of our products, we are unable to offer refunds once your order has been placed.
Refunds and Exchanges for other items
When you are not satisfied with the products you can return your order as follows:
- You can return within 14 days from the delivery date
- Please report your return prior notification to firstname.lastname@example.org -
- Send the article including completed form in the original packaging with care and love, postage prepaid to the address below
- Returns that are not carefully packaged / damaged / lost we can not credit
- After approval of your return we will refund the amount within 5 working days
Ships worldwide from Norway. If you need your item by a specific date, please message us BEFORE placing an order to be sure we can accommodate your deadline.
Once we have received your payment in good order we will ship your order within 1 to 2 workdays. You will receive an email with order confirmations. We cannot be held responsible for any delay and/or damage caused by the shipping partner due to handling, delay and too late arrival of a package. Pay attention: You are responsible for filling in the correct delivery address and receiving the delivery of your package. If your package may return to us because the postal carrier couldn't deliver your order, we can resend it to you again but we have to charge the shipping costs again.
We always wrap your order with love and care.
For personalized items, a digital proof will be sent to your e-mail for review and approve. Any changes/corrections are to be made at this step. By approving your proof, you agree that the spelling, design, and overall appearance of your item is to your satisfaction, so please REVIEW CAREFULLY! I WILL NOT mail your final digital file or send a physical item until you have approved your proof so please be sure to check your mailbox frequently.
All monitors are different so colors may very slightly
Terms and conditions It is only possible to place an order at our webshop if you agree to the terms and conditions. An agreement on this is requested during the ordering process.
All items are for personal use only! All material copyright © Olga Kovgar and may not be reproduced for any purpose without written consent from the artist, before and after purchase. All rights reserved.